A carefully curated piece of history deserves an equally considered journey to its new custodian. At Antique Jewellery Company, we ensure your selected heirloom travels to you with the same care and reverence with which it was chosen.
For our discerning clientele—the storytellers, the non-conformists, and the thoughtful gift-givers scattered across the globe—the moment of unwrapping a piece from a bygone era is part of its narrative. We understand that anticipation is intertwined with the experience of acquiring antique jewellery. Therefore, our delivery process is designed to be transparent, reliable, and respectful of both your time and the treasure you have entrusted us to send.
Our Promise: To bridge the gap between our historic collections in Newport and your home, wherever you may be, with security, efficiency, and clarity. Each piece is prepared for its journey with meticulous attention, ensuring it arrives ready to begin its next chapter with you.
Our Shipping Options
To accommodate different needs for speed and value, we offer two distinct shipping methods. Both services include full tracking and insurance for your peace of mind.
1. Standard Courier Service
Carriers: DHL or FedEx
Delivery Timeline: 10-15 business days after dispatch.
Cost: A flat fee of £12.95.
Ideal For: The connoisseur seeking a balance of speed and reliability. This tracked and expedited service is recommended for those eager to begin wearing or gifting their piece without delay.
2. Complimentary Standard Shipping
Carrier: EMS (International Postal Service)
Delivery Timeline: 15-25 business days after dispatch.
Cost: Complimentary on all orders over £50.
Ideal For: The patient enthusiast who values economy without compromising on secure delivery. This service allows us to extend the accessibility of antique treasures to lovers of history worldwide.
The Journey of Your Piece
Order Processing (1-2 Business Days): Upon receipt of your order, our team in Newport carefully retrieves your selected item. It undergoes a final condition check, is meticulously polished using appropriate methods for its era, and is prepared in specialised, presentation-grade packaging designed to protect its delicate form and historical integrity.
Dispatch & Tracking: Once your order is dispatched, you will receive a confirmation email containing your tracking number and a link to monitor its progress across continents to your address.
Final Delivery: Your chosen carrier will deliver the package directly to you. A signature may be required to ensure a secure handover.
A Note on International Delivery
While we proudly serve collectors and jewellery lovers across the globe, please note that logistical constraints mean we are currently unable to ship to a small number of remote locations and certain territories within Asia. This allows us to guarantee the service standards we are committed to. Your understanding is appreciated.
Please be aware that any customs duties or import taxes levied by the destination country are the responsibility of the recipient. These are not included in our shipping charges or item prices.
Should you have any questions about delivery timelines, shipping methods, or your order’s status, our dedicated customer service team is your expert guide.
For Enquiries: [email protected]
Our Home: Antique Jewellery Company, 61 Clarence Pl, Newport, GB NP6D 3QX
We are honoured to facilitate the next leg of your antique jewel’s timeless journey.